Return & Refund Policy – Glolux Inner Glow (Glow Founder Bundle)
We want you to feel fully confident trying Glolux Inner Glow. That’s why we offer a 60-Day Money-Back Guarantee on all first-time Glow Founder Bundle orders.
✅ What’s Covered:
- You are eligible for a full refund if you’re not satisfied with your results after consistent use for 60 days.
- To qualify for a refund, you must return any unopened boxes from the bundle (at least one unopened box required).
📦 Return Conditions:
- Only valid for first-time purchases of the Glow Founder Bundle.
- Refunds apply only to unopened and sealed product boxes.
- Opened or used sachets cannot be returned or refunded.
- Items must be returned within 60 days from the delivery date.
- Customer is responsible for return shipping fees unless otherwise specified.
📝 How to Request a Return:
- Email our support team at: support@gloluxskincare.com
- Include your order number, name, and the reason for return.
- We’ll send you return instructions and address.
- Once we receive and inspect the returned unopened items, your refund will be processed within 7–10 business days.
🚫 Please Note:
- Refunds are not available for bundles with all boxes opened or used.
- We do not offer refunds for digital guides, shipping fees, or promotional add-ons.
- Refunds will be issued to the original payment method only.
💛 Our Promise:
We created Glolux to be the collagen we couldn’t find — clean, effective, and truly trustworthy. If for any reason it doesn’t serve you, we want to make it right.
Have a question? Reach out anytime: support@gloluxskincare.com